🔍 About the Workshop
Artificial Intelligence (AI) is transforming hospitality and tourism—reshaping how destinations are marketed, how services are delivered, and how travelers experience the world. This two-day interactive workshop equips participants with essential literacy and actionable insights to harness AI for innovation, inclusion, and sustainable growth. Rooted in Nepal’s vibrant tourism landscape, this workshop empowers local professionals to harness AI for smarter destination management, sustainable growth, and global competitiveness.
About the Instructor:
Dr. Faye Hao obtained her Ph.D. from the School of Hotel and Tourism Management (SHTM) and has served as a Visiting Scholar at the Conrad N. Hilton College (2021–2022) and the University of Surrey (2019). Her research spans technology innovation, AI and robotics in hospitality, Metaverse and AR/VR applications, and social inclusion in tourism.
She has published over 40 peer-reviewed journal articles in leading academic journals such as Tourism Management, Annals of Tourism Research, and the International Journal of Contemporary Hospitality Management. Her research has been supported by 21 competitive grants amounting to over HKD 27 million (approx. USD 2.83 million).
In recognition of her contributions, Dr. Hao received the 2024 SHTM Research Excellence Award and the School Award for Outstanding Achievement. She has also conducted AI training for major industry organizations, including the Hong Kong Hotel Association, H World Group, and the International Congress and Convention Association (ICCA), engaging participants from over 30 countries.
>>>More information can be found at: www.fayehao.com
💡What You will Learn
Start with a clear introduction to AI—core principles, key milestones, and how AI systems work. Explore ethics & governance (privacy, bias, transparency). Then dive into real-world case studies across:
🏨 Hotels & Resorts: Service robots, chatbots, revenue optimization
🌐 OTAs: Personalization, social listening, demand forecasting
🗺️ Destination Management: Smart tourism, visitor analytics, sustainability tracking
🎤 MICE: Predictive scheduling, engagement analytics, immersive event design
🤝 NGOs & Social Impact: Inclusive design, accessibility, and sustainability reporting
🎯 Key Takeaways
✅ Grasp AI’s foundations and real-world mechanisms
✅ Navigate ethical & regulatory challenges
✅ Identify high-impact AI opportunities across the travel value chain
✅Build a practical roadmap for AI-driven human capital transformation
👥 Who Should Attend?
✅ Hotel owners and Hospitality leaders
✅ Airline revenue/network & customer teams
✅ DMCs and Tourism Boards
✅ OTAs and Travel Intermediaries
✅ MICE organizers and venues
✅ NGOs working on inclusion, accessibility, and sustainability.
✅ Technology providers (startups, SaaS, data/AI vendors, system integrators)
✅ Educators, entrepreneurs, and Policymakers
🕒Program Schedule
🖱️📝 Registration Fee
PATA Members: Rs. 12,000 per person. | Non-PATA Members: Rs. 15,000 /- per pax.
The registration payment can be made by cheque, cash, or online transfer using the QR code or account details provided below.
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Bank Details ***The registration shall be prioritized on a first-come, first-served basis with receipt of payment.*** |
For further inquiries or assistance, please contact Ms. Saloni Khadka, Executive Officer, PATA Nepal Chapter Secretariat,
Email: [email protected] | WhatsApp/Cell: +977-9828045884 (Landline: +977-1-4004058).
Register Now and Secure Your Seat